Data Protection Policy
Thank you for your interest in our web site and our company. Despite the fact that we check external links carefully, we assume no liability for the contents or safety of the sites accessed by means of these external links.
We protect your personal data to the highest possible degree during collection, processing, and your visits to our web site. Your data are protected as required by law. The following contains an explanation of the type of data that we collect when you visit our web site as well as of how we use this data.
Starting on 25 May 2018, the General Data Protection Regulation or GDPR applies throughout the European Union. The GDPR stipulates how personal data may be processed and how they must be protected. You will find a summary of the basic information below.
What is the GDPR?
The GDPR is a regulation of the European Union. It applies directly in every member state, including in Croatia. Every person whose data are processed can directly claim protection under the GDPR. Detailed information can be found here.
What does the GDPR govern?
The GDPR contains regulations about the processing of your personal data. The GDPR protects all information about you including your name, telephone number, investment, and hobbies. The principles in this regulation stipulate how your personal data may be stored and processed. Detailed information can be found here.
Why is the protection of my data so important?
Data protection is a fundamental right. Just as your right to freedom or security, your right to data protection is enshrined in the Charter of Fundamental Rights of the European Union. This EU Charter of Fundamental Rights applies to the relationship between you and government institutions.
The law also recognises that there must be a balance between the interests of entities processing personal data and the so-called data subjects in private and business affairs – for example between you and your bank. These rules can be found in the GDPR and DSG 2018.
Personal data say a lot about us and can reveal our hobbies, preferences, and wishes. And this is of course worth protecting. But we have to know your preferences in order to be able to offer you individualised service. One core element of data protection is that we find a way together in which we can and may process your data in your interests and under your supervision. Detailed information can be found here.
Where can I learn more about the GDPR?
The text of the GDPR can be found here:
https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:32016R0679&
The EU Charter of Fundamental Rights:
https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=celex:12012P/TXT
You can find more information about your rights on the following web sites:
Croatian Data Protection Authority:
http://azop.hr/data-protection-agency
European Commission:
https://ec.europa.eu/commission/priorities/justice-and-fundamental-rights/data-protection/2018-reform-eu-data-protection-rules_en
It is important to clarify some basic terms so that we can talk about data protection. We have also included the Article designations of the GDPR so that you can look these definitions up if you wish to do so. Please note that the information provided here is only a summary. The full text of the GDPR and the respective articles can be found here:
https://eur-lex.europa.eu/legal-content/DE/TXT/?uri=uriserv:OJ.L_.2016.119.01.0001.01.DEU
What are personal data?
Personal data include all information that relate to an identifiable natural person (“data subject”). A natural person is considered to be identifiable when his or her identity can be determined directly or indirectly, for example by reference to a name or code number.
More information can be found in Article 4 (1) GDPR.
What does the processing of data include?
The term “processing” means any operation performed on personal data with or without the help of automated systems. This includes collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.
More information can be found in Article 4 (2) GDPR.
What does “controller” mean?
The term “controller” refers to the natural or legal person, public authority, agency, or other body that decides on the purposes and means of processing personal data alone or jointly with others. One example of this is us as a management company.
More information can be found in Article 4 (7) GDPR.
What does “processor” mean?
The term “processor” means a natural or legal person, public authority, agency, or other body that processes personal data on behalf of the controller.
More information can be found in Article 4 (8) GDPR.
Who is responsible for processing personal data?
The following company is responsible for processing your data:
Erste Asset Management Ltd
Ivana Lučića 2a
10000 Zagreb
Imprint
Responsible authority for data protection issues:
Croatian personal data protection agency
Martićeva ulica 14
Fax. 00385 (0)1 4609-099
E-mail: azop@azop.hr
https://azop.hr/
What personal data are processed?
- Master and identification data such as first and last name, e-mail address, and if necessary telephone number, date of birth, hobbies, etc. when you provide this information to us
- The results of processing to fulfil contracts and declarations of consent
- Data to meet legal and regulatory requirements
Please note: This is simply a general list. We do not have all of the data specified above in every case. You have the right to receive a detailed, individual list from us upon request at any time. Please contact erste-am@erste-am.hr to this end
Where do you obtain the personal data that you process?
Most of your personal data that we process was provided by you: for example when you signed up for our newsletter or submitted an enquiry.
Data can also come from the following sources:
- Public sources such as the trade register, property register, bankruptcy database, or register of associations
- From other institutions in the Erste Group
- We may also receive data from government agencies or from individuals acting under government mandate, such as from the Financial Market Authority, guardianship or criminal courts, public prosecutors, or court-appointed notaries. You have the right to receive a detailed, individual list from us.
For what purposes and on what legal basis are my personal data processed?
We are a management company pursuant to the Croatian Investment Fund Act (Official Gazette 44/16, 129/19) and pursuant to the Alternative Investment Fund Manager Act (NN 21/18, 126/19). We process your personal data in connection with this activity. In detail, this means:
Processing for contract fulfilment
We are permitted to render certain services for you depending on the type of contracts that we have concluded with you. This can be an agreement relating to a special purpose fund, or can be a management agreement, for example. We must process your data to this end. Our offerings are just as diverse as the wide range of contracts that we enter into. The scope of data processing is specified in the terms of the respective contract.
Processing to fulfil legal obligations
Certain legal regulations and purposes also require that we process your personal data, such as:
- Act on Open-Ended Investment Funds with Public Offering (Official Gazette 44/162 129/19)
- Alternative Investment Funds Act (Official Gazette 21/18, 126/19)
- Capital Market Act (Official Gazette 88/08, 146/08, 74/09, 54/13, 159/13, 18/15, 110/15, 123/16 and 131/17)
- Antimony laundering and terrorist financing law (Official Gazette 108/17)
- Ascertaining your identity, transaction monitoring, reporting suspicious activity: Financial Market Money Laundering Act and the EU Wire Transfer Regulation 847/2015
- Provision of information to public, courts, and criminal financial authorities pertaining to criminal proceedings based on intentional financial crimes: criminal procedural code, criminal financial code
Processing based on legitimate interests
We or third-party agents have a legitimate interest in processing data in the following cases:
- Measures for the prevention of fraud, fraud transaction monitoring
- Data processing for exercising legal claims
- Recording telephone calls, for example for complaints and for documenting declarations that are relevant for transactions
Processing personal data for the purposes of direct marketing can also be a legitimate interest.
Processing based on declaration of consent
If there is no contract, legal obligation, or legitimate interest, data processing can also be legal when you have given us your consent or authorisation to do so. The scope and contents of this data processing are always defined by the specific consent that you have granted. You can revoke this consent at any time.
The revocation has no impact on the legality of data processing up to the point in time that the consent is revoked. In other words, revocation has no retroactive effect.
Am I obligated to provide my personal data? What happens when I do not wish to do so?
We require certain personal data from you for our business relationship. If we do not know your name and e-mail address, we cannot send you any newsletters or information about our new products, or invitations to interesting events. We also cannot manage your special purpose fund without this information. If we cannot verify your identity, the law prohibits us from accepting you as a special purpose fund client. If you do not wish to provide your personal data to us, we may be unable to offer you certain products and services. If we are only permitted to process your data based on your consent, you are not obligated to give this consent or provide your data.
Are any decisions made based on automated processing, such as profiling?
We employ no automated decision-making processes pursuant to Article 22 GDPR at the beginning of or during our business relationship.
To whom are my personal data passed on?
Your personal data can be passed on to:
Companies, units, and persons (employees and contract agents) within the group headed by Erste Asset Management GmbH when these entities need these data to fulfil contractual, legal, or supervisory obligations and to realise their legitimate interests
Public agencies and institutions when we are legally obligated to do so, for example the Croatian Financial Market Authority HANFA, tax authorities, etc.
Third parties contracted by us, such as IT and back office service providers, when they require these data for their activities. Third parties are contractually required to treat your data confidentially and to only process them for the provision of the relevant services
Third parties when this is required for contract fulfilment or based on legal regulations, for example the recipient of a wire transfer and their payment transaction service provider.
Your data may also be passed on to third parties when you have consented to this forwarding.
How long are my personal data stored?
Your personal data are stored for as long as required to fulfil the relevant purposes in any case. The law also stipulates for how long we must keep the data. These retention obligations may also apply when you are no longer our customer or an interested party.
What security measures are applied in data processing?
We place high value on data protection and data security. We have taken all technical and organisational measures needed to secure our data processing. This especially pertains to the protection of your personal data. We protect these data against unauthorised and unlawful processing, unintentional loss, unintentional destruction, and unintentional damage. These measures include the use of modern security software and encryption methods, physical access control, and precautions to prevent and defend against external and internal attacks.
What about cookies, social networks, web analytics, and re-targeting?
Cookies: We use cookies on different parts of our web site. Cookies are small text files that allow users to be recognised when they return to our web site. However, no personal information such as your name or address are stored for this. This means that the information they contain cannot be used to identify you.
We use cookies to tailor our offerings to your needs and to analyse how these offerings are used. You can configure your browser to require your express consent before cookies are used, or to generally block the use of cookies. You can use our web site without accepting cookies.
Web analytics: We forward personal data to the service provider Webtrekk GmbH for the purposes of anonymised statistical analyses of the user flow on our web sites. You can prohibit the forwarding of your data.
What are my rights?
The GDPR grants you the following rights pertaining to your personal data. You have the right to:
- Access, pursuant to Article 15 GDPR
- Rectification, pursuant to Article 16 GDPR
- Erasure, pursuant to Article 17 GDPR
- Restriction of processing, pursuant to Article 18 GDPR
- Data portability, pursuant to Article 20 GDPR
- Objection, pursuant to Article 21 GDPR
- No decision-making based solely on automated processing, including profiling, pursuant to Article 22 GDPR
What does the right to access mean?
You have the right to demand a confirmation of whether we process your personal data. If this is the case, you also have the right to information about this personal data and to the following information:
- Purposes of processing
- Categories of personal data that are processed
- Recipients or categories of recipients to whom the personal data have been disclosed or will be disclosed, especially recipients in non-EU countries and at international organisations
- If possible the planned duration that the personal data will be stored for or, if this is not possible, the criteria that are applied to determine this duration;
- The existence of the right to have your personal data rectified or erased; restriction of or objection to this processing
- Right to file complaints with a supervisory authority
- All available information about the source of the personal data when the data are not collected from the data subject
- Whether automated decision-making including profiling are used pursuant to Article 22 (1) and (4) GDPR and – at least in these cases – meaningful information about the logic involved, as well as the significance and consequences of such processing for the data subject.
An explanation of how exactly to exercise your rights can be found here.
What does the right to rectification mean?
It is important to us that your data are correct and complete at all times. If you suspect that they are incorrect or incomplete, you can request that we rectify or complete the data. An explanation of how to exercise this right can be found here.
What does the “right to erasure” and the “right to be forgotten” mean?
We attach considerable importance to only processing your data in accordance with the rules of the GDPR and DSG 2018. Should you have reason to believe that this is not the case, you can request that your personal data be erased. Reasons for this can be:
- The personal data are no longer required for the purposes for which they were collected or processed in some other manner.
For example: Your personal data must be erased when they were solely collected to establish a special purpose fund or to send newsletters (sole purpose) and you have not consented to the processing of these data for other purposes. In this case, there is no need to process the data further after the termination of the special purpose fund or when you have unsubscribed from the newsletter and after the retention obligation no longer applies. The legal retention obligations are described here. - You revoke your consent on which the processing was based pursuant to Article 6 (1) a) GDPR or Article 9 (2) a) GDPR, and there is no other legal basis for processing.
For example: You have consented to the processing of your personal data for individual product offers from a third-party provider (sole purpose). As soon as you revoke this consent, your personal data must be erased. Exceptions: There are other purposes or justifications for processing and you are also in a customer relationship with the third-party provider, for example. - You file an objection against processing pursuant to Article 21 (1) GDPR, and there are no overriding legitimate grounds for processing.
For example: You can file an objection when an entity is processing your personal data without your consent just because this entity claims to have a legitimate interest in doing so (and there is no other justification). When you contest this and there was no legitimate interest, your personal data must be erased. Your objection was successful. - Your personal data were processed unlawfully.
Unlawfully processed personal data must be erased. - The erasure of your personal data is mandated by EU law or the law of the member state.
This refers to laws or other regulations that demand the erasure of personal data. - The personal data were collected in connection with the offer of information society services pursuant to Article 8 (1) GDPR.
This is a special protection afforded to minors who use online services.
This was a brief summary of the right to erasure. This should not be confused with the “right to be forgotten”.
The “right to be forgotten” pertains to personal data that have been made public. This means that when a person who originally published the data is required to erase the data (because one of the reasons for deletion above applies), this person must also then inform all persons who received the data in question as a result of their publication that the data in question must be erased. This rule is rather complicated. These provisions of the GDPR pertain to Internet search engines in particular.
An explanation of how to exercise your right to erasure and to being forgotten can be found here.
What does the right to restrict processing mean?
We attach considerable importance to always processing your data in accordance with the rules of the GDPR and DSG 2018. Should you have reason to believe that this is not the case, you can request that the processing of your personal data be restricted. However, this is only possible for the following legitimate reasons:
- You contest the correctness of your personal data. You can demand that the processing of your personal data be restricted for the duration of the period required by the data controller to verify the correctness of your personal data.
Opinions can differ. But further processing can be restricted for the time during which a matter is being clarified so that the contested personal data do not have to be erased or changed immediately. It could turn out that the data were correct after all. - The processing of personal data is unlawful. But instead of having your personal data erased, you “only” wish to have their use restricted.
The GDPR gives you the right to choose. If you do not wish to have unlawfully processed data erased immediately, you can demand that they remain stored, but that they may no longer be used. - Data controllers no longer need your personal data for processing. However, they need the data to assert, exercise, or defend legal claims.
When your personal data should in fact be erased but are needed so that you can exercise or defend your own rights, they can still be processed for these purposes. - You have filed an objection against processing pursuant to Article 21 (1) GDPR. Restricted processing can be demanded until it is determined whether the legitimate interests of the controller override your interests.
Further processing can be restricted for the time during which a matter is being clarified so that the contested personal data do not have to be erased immediately. It could turn out that the processing was justified after all.
An explanation of how to exercise your right to restrict processing can be found here.
What does the right to data portability mean?
Your personal data belong to you. Because of this, you have the right to receive this data in a structured, common, and machine-readable format. This pertains to data that you have provided to us and that are processed by means of automated systems based on your consent or for contract fulfilment. You can also demand that we forward these personal data directly to another controller.
In what form will I be given the data?
We provide the data as a standard format (e.g. as an Excel file). An explanation of how to exercise this right can be found here.
Was does the right to object mean?
Your data may only be processed when there is a legitimate interest in doing so.
If such a legitimate interest is claimed, you must be informed of this. If you feel that there is no legitimate interest, you can raise an objection. This is especially the case when your personal data are used for direct marketing. If the controller is unable to prove any legitimate reasons for further processing, the controller will not be permitted to continue processing your data after you object. Except for processing for the purposes of direct marketing. Your objection has absolute effect here.
An explanation of how to exercise your right to object can be found here.
What does your right to not be subject to decision-making based solely on automated processing, including profiling, mean?
We do not employ automated decision-making pursuant to Article 22 GDPR for entering into or fulfilling business relationships. More information can be found here. For this reason, the right to object to this does not apply.
What information am I required to provide?
We must verify your identity for every enquiry so that your financial data do not fall into the wrong hands and so that another person cannot erase your data against your will. Please understand that we will demand additional information about your identity in cases of doubt. This serves your own protection so that only authorised persons can access your data.
How can I submit a request?
Regardless of which right you wish to exercise, you can submit your request to us in any of three ways:
- By regular mail (please sign and include a copy of a photo ID) to
Erste Asset Management GmbH
Am Belvedere 1, A-1100 Vienna
- In person at our offices, or
- By e-mail (only with a qualified electronic signature) to datenschutz@erste-am.com
Please explain your case as concretely as possible so that we can process it without delay. Please pay particular attention to the information about your right to data portability.
How long will it take for my request to be processed?
We will provide you with the information about relevant measures immediately, in any case within one month after receipt of your request.
This period can be extended by a further two months when the complexity and number of requests requires this additional time. We will inform you of a possible deadline extension and the reasons for this within one month after the receipt of your request in any case.
How will my request be processed?
We treat the data that you provide to us confidentially. But e-mails cannot always be trusted. In terms of security, e-mails can be compared with a postcard, not with a letter in a sealed envelope. Because we do not want to send you your data on a postcard, we will send you the information by regular mail.
What are the key considerations relating to my right to data portability?
We only forward data directly to third parties when you
- expressly instruct us to do so,
- release us from our obligation to banking secrecy, and
- when the third party in question is a financial services provider, attorney, notary, tax consultant, accountant, or government agency.
Does it cost anything when I exercise my rights?
No, the requests are processed free of charge. Exception: When requests are submitted for reasons that are clearly unjustified or to an excessive extent, we are entitled to demand a reasonable fee. This covers the administrative costs for the notification, refusal, or implementation of the requested measure.
Can I file a complaint?
Our employees will be pleased to assist you with all complaints, questions, and suggestions relating to data protection. We are certain that we can work together to find a solution to nearly every problem.
If you do not receive an answer to a request in good time, feel that your data protection rights have been violated, or feel that we have not processed your request in accordance with the law, you can file a complaint with the responsible supervisory authority:
Austrian Data Protection Authority
Wickenburggasse 8
A-1080 Vienna, Austria
Telephone: +43 1 52 152-0
E-mail: dsb@dsb.gv.at
https://www.dsb.gv.at/
Every person who has suffered tangible or intangible damages due to a violation of the GDPR or of § 1 or Article 2 (1) of the DSG 2018 is also entitled to compensation from the controller or processor pursuant to Article 82 GDPR. The general provisions of civil code apply in such cases. Please note that the Austrian Data Protection Authority is not responsible for damage claims, but the local court that is responsible for matters of civil law in your district. You can also file motions and lawsuits with the regional court whose competence covers the district where the defendant resides or has its offices. You can find the competent court here: https://www.justiz.gv.at/
Valid from May 2018
Cookies
Our online services use various methods to obtain information about you, your surfing patterns and your device. To do this we access your web browser memory and store "identifiers" (such as cookies) there. This allows us, for a specific length of time, to recognise you and your device.
We use cookies to analyse the access of our website and to create content and offers that meet your needs. In your browser settings you can choose to be asked for your consent before using a cookie or generally block the use of cookies. Only the cookie category "Essential", which is necessary for the functioning of the website, cannot be deactivated. These cookies do not store any personal data.
We distinguish the following four processing purposes:
1. Integral to the use of our online services
What is it about? This data processing is essential to enable you to use our online services, such as the website. This involves, for example, your preferred language setting. Or information required for billing partner services.
Can you prevent this data processing? No. Without this data processing you will not be able to use our online services.
2. Web analysis
What is it about? We have a legitimate interest in statistically evaluating the use of our online services (in accordance with § 7 of the Data Protection Act). For this purpose, we collect pseudonymous data about your interaction with our online services (such as our website) and evaluate this data in aggregated form.
Can you prevent this data processing? Yes, you can. You can prevent these sorts of analysis by changing your data protection settings.
Important: If you erase all cookies on your computer, you will also erase this opt-out cookie. If you still want to opt out of your data being collected by Adobe and Contentsquare, you must reset the opt-out cookie. The opt-out cookie is set per browser and computer.
3. Social Media Platforms
What is it about? To ensure adequate data protection, we do not display the content of social media platforms by default. To see the content cookies for social media platforms must be accepted. Only then the browser establishes a direct connection with the respective servers and transmits information.
Can you prevent this data processing? Yes, because this data processing is only permitted with your prior consent. If you wish to revoke your consent, please change your privacy settings.
4. Marketing
What is it about? If you agree, we also process your data to show you website and advertising content that might be of interest to you. To do this, we also process - with your consent - your surfing behaviour on other websites, not just those of Erste Asset Management. For this re-targeting, we set cookies with unique identifiers when you visit our website. We pass these identifiers for example on to advertising networks, web services, data management platforms, media agencies and publishers. Your IP address is also technically processed in this step. This enables us to offer you customised advertising, offers and services.
Can you prevent this data processing? Yes, because this data processing is only permitted with your prior consent. If you wish to revoke your consent, please change your privacy settings.
Services & providers used by us
In order to perform the data processing described above, we use various service providers. You can read here short descriptions of these services, and their processing purposes.
Essential or necessary cookies
The operation and provision of the website also requires a number of technically necessary or essential cookies, which are listed here.
TrustCommander Consent Management Platform (Essential)
Service provider: TrustCommander, Paris
We use CommandersAct Consent Management Platform to obtain, manage and document cookie consent. The operator of this platform is "Fjord Technologies" in France.
Adobe Systems Software Ireland (Web analysis)
Service provider: Adobe Systems Software, Ireland
We use Adobe Analytics from Adobe Systems Software Ireland (Ireland, USA). Adobe Analytics uses cookies to distinguish requests from different browsers and to store useful information that an application can use later. They can also be used to assign browser information to customer records. Analytics mainly uses cookies to anonymously define new visitors, analyse click data and track historical activity on the website, e.g. responses to specific campaigns or the duration of the sales cycle.
ContentSquare Analytics (Web analysis)
Service provider: ContentSquare SAS, Paris
Our website uses Contentsquare S.A.S. to analyze your usage behavior and for marketing purposes. ContentSquare guarantees the shortening of your IP address, so that all data is collected anonymously.
YouTube (Social Media Platforms)
Service provider: Google, USA
YouTube is a video hosting and sharing platform operated by Google. YouTube collects user data via videos embedded in websites and aggregates this with profile data from other Google services to display targeted advertising to web visitors on its own and other websites. The YouTube cookie is also used as a unique identifier to track video viewing. We use YouTube to embed videos on our website. The videos are loaded from YouTube.
Google (Marketing)
Service provider: Google, USA
Google Ads
To optimise our Google campaigns, we use Google Ads Conversion Tracking from Alphabet Inc. (USA). This service stores data on your device and enables us to anonymously statistically evaluate the use of our website. As soon as you click on an advert in Google, Google stores a conversion cookie on your computer. When you visit certain pages on our website, we can see which keywords you used in the Google search, that you clicked on a specific Google advert and were redirected to this page. Data is transmitted to Alphabet Inc. in the USA via Google Ads. This is necessary for the collection and billing of the displayed advertising. This personal data is stored and processed in the USA.
Google Ads tags are only set with your consent. You can find more information on the Google Ads conversion and data protection landing page. Please also read the data protection provisions of Google Ads and the privacy policy and terms of service of Google.
Google Remarketing
We use Google Remarketing, an advertising service provided by Google. The operator of Google is Alphabet Inc. (USA). Google Remarketing allows us to use your website visits and interactions with our advertising on other websites in the Google network, for example to display targeted ads that match your interests. Google Remarketing stores a cookie on your device as soon as you access our website. This cookie enables us to statistically evaluate your use of the website. The information obtained, along with your IP address, is transmitted to Google in the USA and stored there. Google uses this information to recognise you on other websites in the Google advertising network and to show you our adverts. Google also transmits this information to third parties if this is legally required or if third parties process this data on behalf of Google. Google Remarketing transmits data to Alphabet Inc. in the USA that is required for collecting and billing for the displayed advertising. This personal data is stored and processed in the United States.
You can prevent or control the storage of Google Remarketing cookies by setting your browser accordingly. You can also delete cookies that have already been stored on your computer. You can prevent the remarketing feature from running on your computer by making the appropriate settings on Google. The Google remarketing tags are only set after your consent. You can find more information on the Google Remarketing landing page. Please also read the Google Remarketing data protection provisions.
Google Display & Video 360
Our website uses Google Display & Video 360 features. Google uses cookies to improve the advertising experience and advertising efficiency. This enables us to show you targeted and customised advertising and to measure and optimise the success of our marketing measures. Cookies expire after the periods listed below. This period begins with the last user interaction on the website. When you visit certain pages on our website, we can see which ads you have seen and what you clicked on before you were directed to that page. In addition, we can use the conversion cookie to recognise when certain actions are performed on our website, such as sending a contact form or purchasing a product.
Cookies
Cookies are used in various places on our website. Cookies are small text files that recognize users when they return to the website. However, no personal information such as name or address is stored. You cannot therefore be identified by the information in question.
We use cookies to tailor our offers to your needs and analyze how these offers are used. You can change the settings of your browser so that your consent must be obtained before using a cookie. Only the cookie category "Essential", which is necessary for the functioning of the website, cannot be deactivated. These cookies do not store any personal data.
We distinguish the following three processing purposes:
Essential for the use of our online services
What is it about? This data processing is essential to enable you to use our online services, such as the website. This involves, for example, your preferred language setting. Or information required for billing partner services.
Can you prevent this data processing? No. Without this data processing you cannot use our online services.
Website Analytics
What is it about? We have a legitimate interest in statistically evaluating the use of our online services (in accordance with § 7 of the Data Protection Act). For this purpose, we collect pseudonymous data about your interaction with our online services (such as our website) and evaluate this data in aggregated form.
Can you prevent this data processing? Yes. You can prevent the statistical evaluation by adjusting your privacy settings.
Marketing & Analysis
What is it about? If you agree, we will also process your data to display advertising content that may be of interest to you.
For this purpose we also process - with your consent - your surfing behaviour on other websites, not only those of Erste Asset Management. For this "re-targeting" we set cookies with unique identifiers when you visit our website. We pass these identifiers on to advertising networks, web services, data management platforms, media agencies and publishers. Your IP address is also processed. This enables us to offer you customized advertising, offers and services. A reference to your offline identity (customer attribute, name etc.) is not possible during re-targeting.
Can you prevent this data processing? Yes, because this data processing is only permitted with your prior consent. If you wish to revoke your consent, please change your privacy settings.
Services used by us
We use various service providers to carry out the data processing described above. Here you will find brief descriptions of these services and the respective processing purposes:
CommandersAct (essential)
We use the CommandersAct Consent Management Platform to obtain, manage and document cookie consent. This platform is operated by "Fjord Technologies" in France. https://www.commandersact.com/de/loesungen/customer-data-platform/
List of cookies
Essential
Cookie Name: renderId
Category: Essential
Active for: Session
Information stored: Application load balancing
Cookie Name: TC_PRIVACY_CENTER
Category: Essential
Active for: 1 year
Information stored: Saves the type of approval or refusal via the settings of the Consent Management Platform
Cookie Name: WID
Category: Essential
Active for: Session
Information stored: Session ID of the visitor
Cookie Name: TC_PRIVACY
Category: Essential
Active for: 1 year
Information stored: Saves the type of approval or refusal
Cookie Name: TCPID
Category: Essential
Active for: 1 year
Information stored: Stores a unique ID of the visitor
Adobe Analytics
Cookie Name: s_ecid
Category: Statstics
Active for: 2 years
Information stored: Contains a copy of the Experience Cloud ID (ECID) or MID. The MID is stored in a key-value pair that follows this syntax, s_ecid=MCMID
Cookie Name: s_sq
Category: Statstics
Active for: Session
Information stored: This cookie is set and read by the JavaScript code when the ClickMap functionality or the Activity Map functionality are enabled; it contains information about the previous link that was clicked on by the user
Cookie Name: s_fid
Category: Statstics
Active for: 2 years
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Category: Statstics
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Category: Statstics
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